John Klapcik

Vice President of Compliance

Citizens Disability

John Klapcik is the Vice President of Compliance at Citizens Disability, one of the nation’s largest advocacy organizations focused on Social Security Disability benefits. He leads the company’s telemarketing compliance efforts, ensuring adherence to federal and state regulations including the TCPA, TSR, and related privacy statutes. Drawing on experience at the intersection of law and operations, John has designed and implemented compliance infrastructures that embed legal accountability into every stage of the marketing lifecycle, helping the organization navigate risk without stifling growth. His expertise spans outbound marketing, lead generation, consent frameworks, and automated outreach, and his approach is both pragmatic and data-informed. John works closely with legal, marketing, and executive teams to translate complex legal requirements into sustainable, audit-ready practices.